I can’t get the LED to blink rapidly
for set up of my Spotlight Camera
|Ensure that the camera is powered up
and hold the Reset button down for 6
seconds. The Spotlight Camera’s red
LED will start blinking rapidly
My Spotlight Camera does not load
on my App
|Check that your internet router is on
and reset if needed. Please see the
troubleshooting section for when the
connection process does not work.
|What if my Router is not 2.4GHz?
|Wi-Fi routers operate in two bands,
2.4GHz and 5GHz. Some routers
operate on both bands simultaneously.
The Cocoon Spotlight Camera can only
operate on the 2.4GHz frequency.
Why are the speaker and
microphone not working?
|Check the app settings to make sure
they are not disabled
How do I turn On/Off Push
|Push notifications for the camera can
be accessed in the settings function
under motion detection. Push
notifications for your whole account
can be accessed via the settings in the
Where can I get additional Cocoon
|Additional Cocoon Connect smart
home products are available at your
local ALDI store and at
If you can't find the answers to your questions from the above table, please check out our other support articles: https://support.cocoonproducts.com.au/hc/en-au/sections/360000242956-General-Cocoon-Connect-Support