My DVR is stuck on the 'System Initialising' screen
The 'System Initialising' screen is the standard power up screen, however should only last a minute or so.
If your DVR is not booting up past this screen, there are a few things you could try:
- Try replacing the power supply to your DVR system
For 8 channel DVR's you can use the 'to camera' power supply to test this.
- Try testing the system without the internal hard drive connected
Test this by disconnecting power to the DVR and open the DVR box up. The hard drive is connected to the main board - disconnect the two cables joining them so the hard drive is disconnected.
If one of the above allows the system to power up past the 'System Initialising' screen, a replacement part would likely resolve the issue.
Please email firstname.lastname@example.org with your proof of purchase and a brief explanation of the issue you've encountered and tests performed if your product is still within its 12-month warranty.